We're in this Together!
In the time before and since COVID-19 was declared a pandemic, Golden Oaks Village has operated our communities with extensive prevention and response protocols. Our approach has been marked by a relentless pursuit of solutions to keep our residents and employees protected and safe. We have strengthened our community operations to manage to a series of protocols that drive safety measures; we coordinate with public health authorities; and communicate regularly with our residents, their family members, and our employees. Throughout these actions, our staff has shown an amazing spirit of caring, engagement, and service.
As we move throughout this challenging time, the re-opening of our community will take a multi-phase approach to opening. Our approach is cautious. Coordinating with public health authorities and based on state guidelines, our communities will implement a reopening plan in various phases. As we move from phase to phase, we expect to maintain stringent visitor screening and limitations, and our residents and associates will wear masks and other protection in common areas.
Our commitment to helping our seniors live better includes sharing important and timely information to help you make an informed decision about our Golden Oaks community. If Golden Oaks has a resident test positive for COVID-19, we will report it timely. This information is updated daily. We do not underestimate the challenge to balance safety with the desire of our residents and their family members to be connected. As we implement changes in our communities, our commitment is unchanged to keep our residents and employees safe & healthy.
Thank you for your understanding and support in our decisions through this pandemic.